Job Posting Details

The Municipality of Chatham-Kent

Community Outreach/Public Relations Officer - Job # PHU 18-13

Job Description

The Municipality of Chatham-Kent has an opening for a permanent full-time Community Outreach/Public Relations Officer with the Public Health Unit. The Community Outreach/Public Relations Officer will implement a comprehensive public relations and community engagement strategy to promote Chatham-Kent Public Health Unit (CKPHU) programs and policies and broaden CKPHU’s impact in the community. This position will coordinate public relations programs including community engagement, community relations, advertising, social marketing, media relations and communication crisis planning. Serve as a resource to CKPHU staff regarding communications.

About Public Health Unit

The Public Health Unit is responsible for public health service delivery of the Ontario Public Health Standards. The division oversees diverse areas with a multi-disciplinary staff that provide public health programs and services to the citizens of Chatham-Kent. Program areas include environmental health, infant and child health, chronic disease and injury prevention, and clinic services (sexual health, communicable and vaccine preventable disease, and oral health).

Essential Responsibilities:

  • Develops, manages and evaluates Chatham-Kent Public Health's communications and community engagement strategy and plan
  • Develops and facilitates the development of public relations pieces such as newsletters, presentations, annual reports, web postings, media releases, briefing notes, speeches, audio-visual presentations campaigns
  • Manages CKPHU's web/ social media presence in collaboration with CKPHU staff
  • Cultivates and maintains positive relationships with local media
  • Applies strategic risk and crisis communication principles to effectively communicate to stakeholders, partners and residents in a health hazard/ outbreak situation
  • Acts as a member of the emergency response team, assisting with disseminating prompt, accurate public information
  • Anticipates potentially contentious issues and advises the Director and Medical Officer of Health on best methods to proactively and positively address them
  • Implements ongoing and issue-specific internal communications to ensure staff are well informed
  • Develops and maintains CKPHU's communications policies and procedures
  • Ensures overall consistency and quality of communications products produced
  • Maintains corporate identity standards as per the municipality's guidelines
  • Explores, recommends and implements new services and technologies to improve communications
  • Maintains professional skills and competence through education opportunities and through keeping abreast of ongoing program development
  • Remains current with emerging trends in the communication field especially social media
  • Collaborates in the development of and contributes to individual, team, and departmental quality improvement and evaluation activities related to their areas of expertise
  • Performs other duties as assigned by the Director or designate

Essential Qualifications:

Ability to demonstrate Chatham-Kent’s Core Values and Competencies through a combination of education and experience:

  • Degree in Public Relations, Communications, Marketing or related field required
  • Two to four years' experience in issues management, internal communications, public relations, social marketing, community consultation and media relations in a health setting preferred
  • Experience in Crisis and Issues Management and relationship development with a broad audience and diverse stakeholders
  • Must be current and be knowledgeable about best practices in traditional, digital and other media
  • Excellent organizational skills and attention to detail, ability to prioritize assignments and work under pressure of deadlines
  • Excellent verbal communication skills including courtesy, tact, discretion, explanation, persuasion, interpretation negotiation, judgement and presentation skills
  • Excellent interpersonal, teamwork and relationship building skills to develop and maintain relationships with colleagues and external stakeholders
  • Ability to write clear and concise messages, edit content, structure and spelling with a high degree of quality and accuracy
  • Ability to work effectively with staff and managers to build capacity in social marketing
  • Proven ability to liaise and monitor the work of consultants and suppliers of creative services i.e.: advertising agencies, designers
  • Knowledge of relevant public health legislation
  • Hands-on experience and working knowledge of media and social medial platforms (blogs, Facebooks, Twitter, etc.)
  • Strong computer skills including Microsoft Word, Excel, PowerPoint, email and internet (or other similar software programs)
  • All new employees will be required to complete their Health & Safety and other on-line mandatory training on or before their first day of employment; other training (including Health & Safety policies) may also be required

Other qualifications:

  • Experience within the broader public sector would be an asset
  • Ability to speak and write in French and/ or other languages would be an asset


  • Membership and certifications in a professional association such as the Canadian Public Relations Society or the Public Affairs Association of Canada is preferred

Driver’s license/vehicle requirements:

Because this position may be required to travel, a valid Province of Ontario driver's license with a reliable motor vehicle is preferred.

Essential physical and/or safety requirements:

  • Walking: constant walking on level surface (or mobile to get between two locations) (walking from one office to another, setting up and managing public events; some rough surfaces involved in public events or publicity site visits)
  • Sitting: constant sitting in a chair (office work and driving predominate)
  • Reaching: constant reaching below shoulder, forward (normal office reaching, plus more demanding reaching in public event equipment set up)
  • Hands: constant fine finger dexterity (movement), gripping, mousing (manipulate wording processors, mousing, camera equipment, sound equipment, etc.)
  • Climbing: frequent climbing stairs (no ladders, many stairs)

Preference given to CUPE 12.3 union members

Hours of Work:

This position works weekdays, with occasional evening and weekends.


This permanent full-time position has an annual hourly wage rate of $35.12 to $39.50, plus health & dental benefits following the successful completion of a probationary period, as per the CUPE 12.3 (2015-2016) collective agreement, as may be amended from time to time.

How to Apply


Candidates interested in the above position are asked to submit our career Profile application form (found in our job ad under municipal jobs at and a resume to the email address below. Please do not include a cover letter, or copies of transcripts, licenses, certificates, etc. Please only download the application form onto a computer or laptop; it doesn’t load correctly onto a phone, tablet, or iPad. You should see boxes beside yes and no that you click in to answer the question.

We encourage all to apply, including women, Aboriginal people and visible minorities.

Applications must be received before 4:30 p.m., Monday, July 9, 2018:

Municipality of Chatham-Kent
Attn. Cathy J. E. Hoffman, MPA, CHRL
General Manager/Chief Human Resource Officer
Corporate Services
315 King Street West
P.O. Box 640
Chatham ON N7M 5K8
Fax: 519.436.3237
Email address:

The Municipality of Chatham-Kent is an equal opportunity employer, committed to fair and accessible employment practices that attract and retain talented employees. Should you require accommodations during the recruitment process, please contact Human Resources & Organizational Development (HROD) at 519-360-1998 or Applicant information is collected under the authority of the Municipal Freedom of Information and Privacy legislation and will be used strictly for the purpose of candidate selection. We thank all candidates in advance; however, only those candidates selected for an interview will be contacted

For list of current postings click here...

Contact for Position

The Municipality of Chatham-Kent
315 King St W, PO Box 640
Chatham ON N7M 5K8

Telephone: 519-360-1998
Fax: 519-436-3237

Job Location

Job Level & Type
  • Intermediate Level
  • Full Time Permanent Staff Position

Listing to be posted until:
Friday, August 10, 2018